店铺指引 Directions

店铺指引

店铺地址：〒542-0082 大阪府大阪市中央区島之内２丁目１３−１０
建筑名是：プレアール島之内
本店位于1楼路面店
或者谷歌地图搜“銀華刃物”就能显示出来
本页中的YouTube视频为简单的图文指引，如果您想看更详细的视频引路，可以在抖音搜索抖音号“94chenxiaoge”或者ID“日漂陈小哥”在置顶视频中可以找到对应引路视频。
里面有详细介绍乘坐地铁从日本桥站和长堀桥站出站后的行走路径指引，以及从道頓堀商店街逛街出发的指引，感谢您的支持。

Store Address: 〒542-0082
Preale Shimano, 2-13-10 Shimanouchi,
Chuo-ku, Osaka, Osaka, Japan
The building name is Plear Shimanouchi.
Our store is located on the first floor facing the street.
You can also find us on Google Maps by searching "ginkahamono"
The YouTube video on this page provides simple graphic guidance. If you want more detailed video directions, you can search on TikTok for the account “ginkahamono” and find the corresponding direction video in the pinned videos.
It includes detailed instructions for walking routes from Nippombashi Station and Nagahoribashi Station after exiting the subway, as well as directions starting from Dotonbori Shopping Street. Thank you for your support.

定向视频

Directional video

中文版

English edition

店铺服务介绍 Store service introduction

  • 1. 线上商城服务。

    本店付有线上商城，您可以在本网页进行网络购物。

  • 2. 实际上手体验。

    所有线上商城正在售卖的产品，均可在线下门店实际上手体验。（线下门店存在一定量的门店专卖高端产品，只接受到店购买，无法网购）

  • 3. 磨刀实际操作体验。

    店内设有专门的磨刀台供来店的顾客体验完整的磨刀过程，同时在体验中使用的高级陶瓷砥石，也可以在店内和线上商城购买到。

  • 4. 实际试切体验。

    店内有多套、多种刀型、多种刃长的试用款厨刀供来店的顾客进行切割体验。试用款厨刀是从正常售卖的商品中，直接拆封出来提供试用的，并非特别制作款，让顾客可以体验到最真实的使用感受。

  • 5. 返厂修理服务。

    厨刀在后续的使用中出现损坏并需要进行修理的情况，可把厨刀寄送到本店或亲自带至本店，我们提供把厨刀送回原厂进行修理的服务。但完成此服务需要一定的时间。

  • 6. 刀鞘与刀柄定制服务。

    如若您对厨刀本身自带的刀柄或现成的刀鞘不满意，本店可以提供定制服务。请您提供完整的方案，本店可以为您送去专门的工房进行定制。但完成此服务需要一定的时间。

  • 7. 特别指定加工服务。

    购买产品后，希望再次对产品进行进一步加工的顾客，可以付费委托本店送去原厂或第三方加工厂进行进一步的加工。（如镜面加工、褐返加工等）但完成此服务需要一定的时间。

  • 8. 刀柄更换服务。

    购买产品后，如果您对刀柄的形状、颜色等不满意，或者因为长年累月的使用，刀柄老化，需要进行更换。可以选择付费委托本店安排更换。但完成此服务需要一定的时间。
    刀柄更换服务，不限于本店的商品，欢迎携带他店的商品到本店进行刀柄的更换。不过，他店商品的更换价格会比在本店购入的商品更高，请悉知。

我们可以把商品直邮寄送到您的国家，基础邮费为9000～10000日元。如果厨刀数量超过3把，或内容物中包含较重的其它物品如磨刀石，就需要继续追加邮费。（如果您购买的是厨刀，则中国大陆无法直邮，需要使用本店的标准流程进行成批直邮）

  • 1. Online Store Service:

    Our store has an online shop where you can make purchases through our website.

  • 2. Hands-On Experience:

    All products available in our online store can be physically experienced at our offline store. Please note that our offline store may carry a selection of premium products exclusively available for in-store purchases and not available for online purchase.

  • 3. Knife Sharpening Hands-On Experience:

    We have a dedicated sharpening station in-store for customers to experience the complete knife sharpening process. Additionally, the high-quality ceramic sharpening stones used during the experience can be purchased both in-store and online.

  • 4. Real Cutting Trial:

    In our store, we have multiple sets of kitchen knives with various blade types and lengths available for customers to try cutting with. These trial kitchen knives are taken directly from our regular stock, unsealed for customer use, and are not specially produced. This allows customers to experience the most authentic feel of using our knives.

  • 5. Factory Repair Service:

    If your kitchen knife gets damaged during use and requires repair, you can either send it to our store or bring it in person. We offer a service to send the knife back to the original manufacturer for repairs. However, please be aware that this service may take some time to complete.

  • 6. Custom Knife Sheath and Handle Service:

    If you are not satisfied with the knife handle that comes with your knife or with the standard sheath, we offer custom services. Please provide us with your specific requirements, and we can arrange for customization in a dedicated workshop. However, please note that this service may take some time to complete.

  • 7. Specialized Processing Service:

    After purchasing a product, if you wish to have further modifications done to the product, you can pay to have it sent to our store or a third-party processing facility for additional processing, such as mirror polishing or patina finish. Please be aware that this service may take some time to complete.

  • 8. Handle Replacement Service:

    If you are not satisfied with the shape, color, or condition of your knife’s handle after prolonged use, you can choose to pay for our store to arrange a handle replacement. However, please note that this service may take some time to complete.
    Handle replacement services are not limited to our store’s products; you are welcome to bring knives purchased from other stores for handle replacements. However, please be aware that the replacement cost for knives from other stores may be higher than for those purchased in our store.

We can ship the goods to your country. The basic shipping fee is 9000 to 10000 yen. If the number of kitchen knives exceeds three, or if the shipment includes heavier items like sharpening stones, additional shipping fees will apply.